About Us
About Us
Tribal Regulatory Services (Tribal Reg.) is a dedicated organization committed to upholding the sovereignty and self-governance of tribal nations through effective regulation and oversight. With a mission to safeguard tribal interests and promote sustainable growth, Tribal Reg. plays a pivotal role in ensuring compliance, consumer protection, and the development of tribal enterprises.
Tribal Reg. specializes in licensing, regulating, and supervising businesses and entities operating within tribal jurisdictions. By conducting thorough audits, investigations, and on-site examinations, we ensure adherence to applicable laws, regulations, and policies. This rigorous oversight fosters transparency, accountability, and ethical practices among service providers.
A cornerstone of Tribal Reg.’s operations is its focus on consumer protection. The organization provides a fair and impartial platform for addressing consumer complaints and resolving disputes. Through our regulatory framework, we ensure that financial services are extended to consumers on equitable terms, in compliance with all relevant consumer protection laws.
In addition to its regulatory functions, we actively support the growth of tribal businesses. By fostering a safe and sound business environment, we help contribute to the economic development and well-being of tribal communities. Tribal Reg.’s efforts are always aligned with the broader goal of preserving tribal sovereignty while promoting innovation and sustainability.
Tribal Regulatory Services stands as a trusted partner for tribal nations, businesses, and consumers alike. Its unwavering commitment to excellence and integrity underscores its vital role in advancing the interests of tribal communities and ensuring a prosperous future.
Our Mission
Our mission is to empower tribal sovereignty by delivering trusted regulatory services and skilled personnel to support consumer lending and e-commerce enterprises across Indian Country—ensuring affordability, integrity, and operational excellence for every tribal nation we serve.
Leadership Team
Bret Crandall
Executive Director of Compliance
Bret Crandall, Director of Compliance: Is a veteran expert with over 30 years of experience in the Collection Industry to include compliance, vendor management, licensing, business planning, and operations. Bret is accustomed to the rigors of fast-paced, customer-driven environments requiring a sharp attention to detail, consummate accuracy, and an array of technical skills. Bret possesses a combination of strategic team leadership and effective problem-solving skills that aids our clients with Compliance Oversight, Complaint Management, Licensing, Audits, Training and CFPB readiness.
Parker Crandall
Compliance Manager
Parker Crandall is a recent graduate from University of Iowa with a Creative Writing degree and now a compliance analyst with Tribal Regulatory Services and Learn2Comply. Parker has 2+ years of experience administering their training program, coordinating assignments for 1200+ users and 10+ clients and using his degree to improve the training experience. Parker also assists Directors of Compliance with maintaining their clients’ compliance policies, training, reporting, and other related documentation to facilitate smooth operations and reduce compliance risk.
Sarah Kocon
Compliance Manager
Sarah Kocon is a Compliance Manager at Tribal Regulatory Services, where she guides tribally owned lending businesses through complex regulatory requirements with practical, tailored solutions. She brings a strong background in collections, risk management, vendor oversight, policy development, and client compliance programs. With extensive experience across the financial services industry, Sarah has developed training that makes regulations clear and actionable and built operational processes that support both compliance and business growth.
Jim Riggs
Compliance Analyst
Jim Riggs brings over a decade of experience in telecommunications and contact centers, having held executive and ownership roles across diverse industries, including operations, marketing, database management, debt collections, and lead generation. With a deep understanding of the crucial role compliance and regulation play in protecting both lenders and end users, Jim has been instrumental in developing policies, procedures, and internal communication systems with a strong emphasis on compliance.