Quality Regulatory Compliance
Quality Regulatory Compliance…
Tribal Regulatory Services’ compliance professionals play an indispensable role as a strategic partner for each tribal regulatory body involved in e-commerce. Their expertise ensures that regulatory frameworks align with both tribal sovereignty and the complex requirements of the e-commerce landscape.
Key functions of these professionals include:
1. Developing Robust Compliance Programs: Creating tailored policies, procedures, and oversight mechanisms that uphold regulatory standards while fostering sustainable growth for tribal enterprises.
2. Navigating Regulatory Environments: Acting as a bridge between tribal regulations and external regulatory bodies, ensuring seamless compliance with applicable laws such as data privacy, cybersecurity, and consumer protection.
3. Mitigating Risks: Proactively identifying compliance vulnerabilities and implementing measures to prevent risks, safeguarding the reputation and financial stability of the tribal organizations.
4. Empowering Stakeholders: Educating and collaborating with tribal leaders, staff, and partners to foster a culture of compliance and awareness, critical for long-term success.
Through our commitment to excellence, Tribal Regulatory Services professionals help tribal regulatory bodies maintain integrity, build trust with stakeholders, and harness the vast potential of e-commerce to advance tribal economic development.
Our Mission
Our mission is to empower tribal sovereignty by delivering trusted regulatory services and skilled personnel to support consumer lending and e-commerce enterprises across Indian Country—ensuring affordability, integrity, and operational excellence for every tribal nation we serve.
Leadership Team
Bret Crandall
Executive Director of Compliance
Bret Crandall, Director of Compliance: Is a veteran expert with over 30 years of experience in the Collection Industry to include compliance, vendor management, licensing, business planning, and operations. Bret is accustomed to the rigors of fast-paced, customer-driven environments requiring a sharp attention to detail, consummate accuracy, and an array of technical skills. Bret possesses a combination of strategic team leadership and effective problem-solving skills that aids our clients with Compliance Oversight, Complaint Management, Licensing, Audits, Training and CFPB readiness.
Parker Crandall
Compliance Manager
Parker Crandall is a recent graduate from University of Iowa with a Creative Writing degree and now a compliance analyst with Tribal Regulatory Services and Learn2Comply. Parker has 2+ years of experience administering their training program, coordinating assignments for 1200+ users and 10+ clients and using his degree to improve the training experience. Parker also assists Directors of Compliance with maintaining their clients’ compliance policies, training, reporting, and other related documentation to facilitate smooth operations and reduce compliance risk.
Sarah Kocon
Compliance Manager
Sarah Kocon is a Compliance Manager at Tribal Regulatory Services, where she guides tribally owned lending businesses through complex regulatory requirements with practical, tailored solutions. She brings a strong background in collections, risk management, vendor oversight, policy development, and client compliance programs. With extensive experience across the financial services industry, Sarah has developed training that makes regulations clear and actionable and built operational processes that support both compliance and business growth.
Jim Riggs
Compliance Analyst
Jim Riggs brings over a decade of experience in telecommunications and contact centers, having held executive and ownership roles across diverse industries, including operations, marketing, database management, debt collections, and lead generation. With a deep understanding of the crucial role compliance and regulation play in protecting both lenders and end users, Jim has been instrumental in developing policies, procedures, and internal communication systems with a strong emphasis on compliance.